Shipping policy
SHIPPING POLICY
Thank you for shopping with Glow Arch Beauty! Below are the terms and conditions that constitute our Shipping Policy.
**Order Processing Time** All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
*Please note: Processing time is separate from shipping transit time.*
Shipping Options
✨ Glow Delivery — Complimentary
Enjoy free shipping on all orders. Your Glow Arch Beauty collection will arrive beautifully packaged within 3–5 business days.
✨ Priority Glow Delivery — $24.99
Need your hair sooner? Upgrade to expedited shipping and receive your order within 1–2 business days.
**International Shipping** We currently ship to the following international countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Glow Arch Beauty is not responsible for these charges if they are applied and are your responsibility as the customer.
**How Do I Check the Status of My Order?** When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.
**Shipping to P.O. Boxes or APO/FPO Addresses** We ship to P.O. boxes and military addresses using USPS.
**Lost, Damaged, or Missing Packages** If you received your order damaged, please save all packaging materials and damaged goods, and contact our support team immediately at info@glowarchbeauty.com. If your tracking states "delivered" but you have not received your package, please check with your local carrier before contacting us.
**Returns Shipping Reminder** As noted in our Return Policy, customers are responsible for paying their own return shipping costs. Original shipping fees paid at checkout are non-refundable.